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Privacy Policy

01 Introduction & Applicability

444 com (444com.pro) is an international online gaming platform serving Bangladesh and users across the globe. This Privacy Policy applies to the 444 com website, mobile site, and all related services.

This policy clearly sets out what information 444 com collects from you, how it is used and stored, and what rights you have over your data. Our goal is to be fully transparent and to treat your privacy with the highest respect.

• This policy applies to all registered and unregistered users of 444 com.
• 444 com does not collect data from anyone under the age of 18. If someone registers using a false age, their account will be terminated.
• Third-party sites or platforms linked to our services may have their own privacy policies, for which 444 com bears no responsibility.

02 What types of information are collected

444 com collects two types of information: data you provide directly, and data our systems collect automatically. A full breakdown is listed below.

03 How your information is used

444 com uses your information only for specific, defined purposes — never beyond what is stated. All intended uses are outlined below.

• For account creation, management, and identity verification.
• To process deposits, withdrawals, and financial transactions.
• To manage bonuses, promotions, and VIP benefits.
• To detect fraud and ensure platform security.
• To provide customer support and resolve issues.
• To meet legal obligations and comply with regulatory authority directives.
• To improve site performance and enhance the user experience.
• For responsible gaming monitoring and addiction prevention programs.

04 Data Sharing with Third Parties

444 com never sells your personal information. However, limited data may be shared with trusted partners as needed to deliver our services. All such cases are clearly detailed below.

• Payment Provider: Payment gateways such as bKash, Nagad, and Rocket are provided with the necessary information to process deposits and withdrawals.
• Game Provider: Gaming session data may be shared with the relevant game software company to operate the game.
• KYC service provider: An authorized third-party KYC platform may be used for identity verification.
• Law enforcement agencies: We may be required to share information with relevant authorities in response to a court order or legal obligation.
• Fraud Prevention Organizations: Information may be shared with industry fraud prevention networks in cases of suspicious activity.

05 Cookies & tracking technologies

444 com uses cookies and similar technologies on its website. Cookies are small text files stored in your browser that help improve your experience on the site.

You can manage cookies through your browser settings. However, disabling certain essential cookies may cause some site features to stop working.

06 Data Retention Duration

444 com does not retain your information longer than necessary. However, certain data must be kept for a defined period to meet legal obligations.

• All profile information is retained for as long as the account remains active.
• Financial transaction records are retained for up to 5 years after account closure.
• KYC documents are retained for up to 7 years after account closure.
• Login logs and security data are typically retained for up to 18 months.
• Cookie and browsing data is automatically deleted after a maximum of 12 months.
• Data from inactive accounts is archived after 12 months.

07 Your rights

444 com believes you have full ownership of your personal data. All of your rights are outlined below.

To exercise any of your rights, please contact 444 com customer support. All requests will be responded to within 30 days of receipt.

08 Technical Data Protection Measures

444 com uses industry-leading technology to protect your data. Our security infrastructure is outlined below.

• All data transfers are encrypted using TLS 1.3 protocol.
• Sensitive data stored in our database is secured with AES-256 encryption.
• Two-factor authentication (2FA) provides an extra layer of security for your account.
• A 24/7 intrusion detection system (IDS) is active on all servers.
• Regular penetration testing and security audits are conducted.
• Staff data access is restricted by role (Role-Based Access Control).

09 Privacy Policy Updates

444 com reserves the right to update this Privacy Policy at any time. For significant changes, we will notify you in advance via account notification.

• Updated policies take effect from the date they are published on the website.
• Continued use of the service after publication of updates will be considered acceptance of the revised policy.
• The date of the most recent update will always be shown at the top of this page.
• Copies of previous policies are available upon request from Customer Support.

10 Contact & Complaints

For any questions, requests, or complaints regarding our Privacy Policy, please reach out to our dedicated Privacy Team. We're always here to help.

After a complaint is submitted, our Privacy Team will provide a written response within 30 days. We treat every complaint with the utmost seriousness.